Return conditions

We want you to be one hundred percent satisfied with your purchase and we stand behind the quality of our products. If you are dissatisfied with your purchase for any reason, you will be refunded immediately to the account of the payment method used to make the payment. However, we ask you to adhere to the following guidelines:

The items must be canceled within 14 days of receipt of the order and returned within 30 days. To exercise your right of withdrawal, you must inform us by e-mail: kundenservice@jungskin.com of your decision to withdraw from this contract by means of a clear statement. To make it easier for us to process your return, please enclose a note with your order number, your name & e-mail address and, if possible, the reason for returning the item(s). Items that are expressly excluded from exchange cannot be returned. You can find out more in the GTC. Send the articles with your order number to the following address:

Clean Beauty GmbH
Birkenweg 6
FL-9490 Vaduz

Please note that you are responsible for the costs of returning the goods, unless it is a fault or defect caused by us. We recommend that you send your parcel with shipment tracking. In the event that a parcel is lost, we will not be able to trace this and therefore cannot be held liable. In the event of an error on our part, you should inform us in advance so that we can send you a return label.

We will contact you as soon as we have received the package and have arranged for your refund.