FAQ

Our products are vegan and cruelty-free, free from questionable ingredients and packaged in 100% recyclable packaging. The Super Concentrate consists of only 12 ingredients and is therefore puristic and highly effective at the same time. Our products are very well tolerated and ideal for sensitive skin.

Yes, all products meet the same standards.

Our products are outstanding in terms of effectiveness, purity and tolerance. They deliver fast, visible and tangible results, even on sensitive skin. The Super Concentrate is an all-rounder – moisturizing care and highly effective anti-aging in one product. Suitable for all skin types – hypoallergenic, free from harmful ingredients and fragrances.

Our products are manufactured in Germany. All our products are safe and have been developed, manufactured and packaged to the highest quality standards in accordance with the applicable laws, regulations and guidelines.

At the moment, our products are only available at www.jungskin.com with shipping to Germany, Austria and Switzerland.

Yes, our packaging consists only of glass and paper and is therefore 100% recyclable.

The formulation of the Super Concentrate has been specially developed to stimulate cell renewal activity regardless of skin type. Clinical studies show that the serum has an equally excellent effect on all skin types, even the most sensitive. In addition, it contains only 12 ingredients and is free from harmful ingredients and perfume.

We also recommend the Super Concentrate for very sensitive skin. With only 12 ingredients, it is incomparable in its purity. It is hypoallergenic and free from questionable ingredients and fragrances.

Serums are considered one of the most effective steps in any skincare routine. They contain highly concentrated active ingredients and are usually gel-like, oily or watery. The advantage of this is that the serum melts directly into your skin when applied. The ingredients penetrate very quickly and very deeply into the skin, making them particularly effective for delivering more targeted results.

You can apply the Super Concentrate as the first serum after cleansing your skin, in the evening, once a week to every third day at the most to a cleansed, dry face, neck and décolleté. Leave on for a few minutes before using other skincare products. You can then continue with your skincare routine and use other skincare products. The Super Concentrate also helps other products to penetrate deeper into the skin to develop their effect. Wear sun protection on the following days.

Opening the ampoule: Tap against the ampoule until the product has run down. To open, cover the neck of the ampoule with a cloth and break open at the white ring with light pressure.

The Super Concentrate promotes the skin’s essential renewal process by deeply stimulating the skin’s own regeneration to form new, young cells. Thanks to intensively concentrated 10% glycolic acid and 2% salicylic acid, even the collagen and elastin synthesis in the innermost layers of the skin is activated. With regular use, the combination of active ingredients rebuilds the skin – it is hydrated, feels smoother and softer, looks more even and refined and appears increasingly firmer and more resilient. It renews, revitalizes and regenerates the skin. The result is a more even and radiant complexion with fresh, active skin cells.

By using the Super Concentrate, young, fresh cells are revealed, which urgently need the extra portion of protection against UV rays. Unfortunately, more than 90% of the symptoms of skin ageing are caused by UV radiation. We therefore recommend wearing SPF 30 or more every day from at least March/April to September/October.

The Super Concentrate consists of the following 12 ingredients: Aqua, Glycolic Acid, Pentylene Glycol, Sodium Hydroxide, Lactic Acid, Salicylic Acid, Citric Acid, Acacia Senegal Gum, Panthenol, Allantoin, Trisodium Ethylenediamine Disuccinate, Pantolactone

Contains 10% Glycolic Acid and 2% Salicylic Acid.

Yes, all our products are vegan and cruelty-free.

No, the Super Concentrate does not contain any fragrances.

Yes, all our products are safe and have been developed, manufactured and packaged under the highest quality standards in Germany and in accordance with the laws, regulations and guidelines. If you are pregnant or breastfeeding and have concerns about cosmetic products or ingredients, discuss these with your doctor.

We accept the following payment methods: SEPA bank transfer, Klarna Sofort, Klarna Pay Now, Klarna invoice, Klarna installment purchase, Visa, Mastercard and Paypal.

In any case! At jung skin, we encrypt your payment process with SSL security encryption to protect your data. You can customize your preferred payment method by selecting the payment method option at checkout. Thanks to SSL security encryption, we can guarantee that no form of phishing is possible on our website. You can find more information on this in our terms and conditions.

We ship our parcels to Germany, Austria and Switzerland, CO2-neutral for 5.- EUR/CHF. From an order value of 50.- EUR we ship free of charge.

Our parcels are shipped in Germany with DHL, in Austria with Austrian Post and in Switzerland with Swiss Post.

The delivery time is usually a maximum of 2-3 working days. We ask for your understanding if our shipping service provider experiences delays due to an increased order volume.

Yes, after you have ordered, you will receive your order confirmation from us. As soon as your parcel leaves our warehouse, we will send you a shipping confirmation. This email contains the tracking number, which you can use to check the exact status of your parcel at any time. Please note that in some cases the tracking link will only become active after 24 to 48 hours.

You can automatically create a customer account when you make your first purchase. You are then registered and automatically collect points.

By shopping online at www.jungskin.com. Every ampoule you buy counts as a point and is credited to your customer account.

When you have collected 100 points, you will receive 1 x Super Concentrate 10 ampoules of 1.5 ml as a gift from us with your next order.

No. Points cannot be redeemed for cash.